she lost her original oval brilliant cut diamond in her engagement ring. luckily the ring was insured.

what to do? what to do? what to do?! do not panic! here is how we handle getting jewelry fixed and ready to wear with insurance monies. of course to insure ones engagement ring or any jewelry, you would have had an appraisal to determine the value prior to getting the correct insurance policy coverage.

be patient… it’s a process…
you call the insurance agent to report the damaged or lost jewelry

the agent sends the information about the claim with the appraisal to an insurance adjustor

you call the insurance agent to report the damaged or lost jewelry

the agent sends the information about the claim with the appraisal to an insurance adjustor

the adjustor contacts a jeweler (me) to quote how much to “get the insured whole again” (yep, that is a  legal insurance term!)

i quote based upon the information contained in the appraisal on which your policy was based. my job is to get you whole again, to find the correct diamonds and to estimate the cost of the repairs for insurance approval.

you  can then decide to use the company’s jeweler or you own. well, you can tell them you want to use your own jeweler (me) but the insurance company may have a service they use and does not allow the choice. (i also get insurance work through insurance adjustor recommendations; some agents are aware of great reputation for repair services.)

i, the jeweler performs the work – does the magic. for this ring the center diamond was missing, but the mounting also has four round brilliant cut diamonds, two on either side of the center stone, that had to be accounted for.

you are thrilled to get your ring back!

at the end for payment, i bill the company directly or the you pay the jeweler at time of pick up because if the insurance company sends the check to the you.

the repaired platinum classic engagement ring pictured had round brilliant cut diamonds set in shared prongs. the new oval brilliant cut diamond is in a six-prong center set.  the client was a lovely person, who had a lovely original diamond. although it was sadly lost, i was able to find her an equally beautiful stone – smiles all around.

location: Avon, CT

she lost her original engagement ring and this solitaire ring is the replacement. from the top, it looks like a traditional solitaire engagement ring, but the under-gallery (not visible except from the side of the ring) is quite beautifully scrolled.

the diamond in this new classic ring is not new but is part of a continuing story for the family. the stone was from her dad, now gone; he had given the diamond to her stepmother for a domed ring she had made for herself. when dad passed, stepmom gave it to daughter to use in this ring, keeping it in the family with all the memories and tales to come.

i love what i do.

location: Granby, CT

he positively beams when he talks of his intended. i offered suggestions and guidance but he did the actual choosing. she has an etsy shop so i was able to get an idea of her style.

14k white gold engagement ring with a pear-shaped center diamond and six round diamonds on the shoulders.

referred from a fabulous group of guys. how wonderful is this? i predict a long happy marriage!

location: Coventry, CT and somewhere in Maine!

just in time for her birthday! her family jewels included a much larger diamond than her original engagement ring. we reset the bigger stone from the vintage ring into the same-style crown and combined it with her original engagement band.

i love my customers!

location: Avon, CT

what began as a dream months ago ended in a romantic proposal on a dock on the coast of Maine. the gifted family diamond was set into an Edwardian-inspired engagement ring found online that we updated to bridge the romance of a bygone era with the contemporary style of today.

the beginning of years and years of memories!

diamond engagement ring with platinum halo

location: West Hartford, CT

he has a plan for his proposal, hasn’t shared it yet with anyone! shhh…

a stone from one of the Canadian diamond mines, a rose gold band with bead set diamonds and a platinum crown were combined to create the perfect ring for this young couple.

location: Lee, MA

we began with a loose diamond. this was the stone that talked to him – a 1.17 carat pear-shaped brilliant cut diamond.

being a classic guy, he went with a timeless classic solitaire setting.

a lovely diamond engagement ring in 14 k white gold

location: Enfield, CT

what to do with a european-cut diamond from great granddad? she agreed that a classic and sweet solitaire diamond pendant necklace would be perfect.

the diamond was originally in what is now her engagement ring and now is set en collette with a delicate cable link in 14k white gold chain

location: New Britain, CT

she was lobbying at the US Capitol and fell in the rotunda onto the concrete floor. she did not think anything was wrong until she noticed her really damaged wedding set complete with missing diamond. amazingly the diamond was found about 20 feet away! after a trip to the emergency room to have the rings cut off her finger and several months later, i had the pleasure of reconstructing the wedding set.

we combined her damaged wedding band that was in 2 pieces with her engagement ring which was damaged beyond repair resulting in a new wedding band with re-set diamond and a floating heart pendant.

14k white gold with a six-prong crown for her brilliant cut diamond.

location: Bloomfield, CT  – thanks to the connectivity of social media and a recommendation from several high school classmates

two family rings, given to her by her mother. one is her grandmother’s, the other is her great grandmother’s. long term relationship, simply lovely charming folks. welcome to the web family kim and jack!!

she found me on the web, Facebook, google went to my site and liked what she saw! all we need to do was size the wedding band and replace part of the shank on the engagement ring.

diamond engagement band and wedding ring both in platinum.

location: Hartford, CT